p68 Frequently Asked Questions

Creating a p68 account takes about two minutes. Visit the registration page, enter your full name, date of birth, valid email address, and preferred payment details. You will need to confirm you are 21 years of age or older and agree to the Terms & Conditions. Once submitted, a verification email arrives within a few minutes — click the link to activate your account and you are ready to deposit.

p68 requires standard KYC documents before processing your first withdrawal. You will need to submit a clear scan or photo of your National Identity Card (CNIC), a selfie holding the CNIC, and proof of your payment method (for example, a screenshot of your JazzCash or EasyPaisa account showing your name and number). Verification is typically completed within 24 hours on business days.

No. p68 operates a strict one-account-per-player policy. Duplicate accounts are detected during KYC and payment verification. If multiple accounts linked to the same individual are found, all accounts except the original may be closed and any bonuses forfeited. If you have accidentally created two accounts, contact support immediately to merge or close the duplicate before it causes complications.

On the p68 login page, click "Forgot Password" and enter the email address registered to your account. A secure reset link is sent immediately — it expires after 30 minutes for security reasons. If the email does not arrive within a few minutes, check your spam folder. Still no luck? Contact our 24/7 live chat and an agent can verify your identity and trigger the reset manually.

Account contact details can be updated from the My Account section under Profile Settings. For security reasons, changing your registered email requires you to verify both the old and new address. Changes to phone numbers linked to JazzCash or EasyPaisa may also require re-verification of payment methods. If you run into any trouble, live chat support can walk you through the process within minutes.

To permanently close your account, contact p68 support via live chat or email at [email protected] and request account closure. Before the account is closed, any remaining balance is refunded to your verified payment method. The process takes up to 5 business days. Note that if you are closing your account due to gambling concerns, self-exclusion may be a more appropriate option — our team can explain the difference.

The minimum deposit on p68 is Rs. 500 PKR for JazzCash and EasyPaisa transactions. Bank transfers via HBL, UBL, or Meezan Bank have a minimum of Rs. 1,000 PKR due to processing costs. For USDT TRC20 deposits, the minimum is approximately 5 USDT. There is no maximum deposit limit for verified accounts, though large deposits may require additional identity documentation under our AML obligations.

JazzCash withdrawals from p68 are typically processed within 15 to 30 minutes for verified accounts. During peak hours — especially on PSL match days — it may take up to 2 hours. The processing clock starts once our finance team approves the request, which happens around the clock, seven days a week. If your withdrawal has not arrived after 4 hours, contact live chat with your transaction reference number.

p68 does not charge any fees on deposits. For withdrawals, p68 absorbs the processing cost for JazzCash and EasyPaisa transactions. Bank transfer withdrawals to HBL, UBL, or Meezan Bank may incur a small inter-bank processing fee of Rs. 50–100 PKR depending on your bank. USDT TRC20 withdrawals carry the standard network gas fee of the TRC20 blockchain, which is typically under $1 USDT.

Yes. EasyPaisa deposits work from any city in Pakistan — Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan, and all other cities with mobile network coverage. The transaction goes through the EasyPaisa mobile app or USSD code. As long as your EasyPaisa wallet has sufficient balance and your number is active, the deposit should reflect in your p68 account within 1 to 3 minutes.

Withdrawals can be delayed for a few reasons: incomplete KYC verification, a mismatch between your account name and payment method name, an active bonus with pending wagering requirements, or a routine security review for large amounts. Check your account notifications for any pending action items. If everything looks clear on your end, contact live chat and provide your withdrawal transaction ID — our team resolves most delays within the hour.

Yes. p68 offers a full range of PSL (Pakistan Super League) cricket betting markets including match winner, top batsman, top bowler, total runs, over/under lines, and live in-play betting during the match. PSL markets typically open 48 hours before each game. You can also bet on international cricket including Pakistan national team Test matches, ODIs, and T20Is — p68 covers all major formats throughout the year.

Return to Player (RTP) percentages on p68 slot games vary by title and software provider. Most slots in the p68 library carry RTPs between 94% and 97%, with some progressive jackpot games slightly lower. You can find the specific RTP for any slot by checking the game information panel before you start playing. p68 only works with certified, internationally audited game providers — so the RTPs displayed are independently verified.

Every live casino game on p68 — including live baccarat, roulette, blackjack, and game shows — is streamed from licensed studio facilities using certified equipment. Game integrity is governed by our international gaming license, which requires regular independent audits of all game software and hardware. p68 does not control individual game outcomes — all results are determined by the live dealer or certified RNG engine, not by the platform.

Yes. p68 is a fully responsive web-based platform. You do not need to download any application — simply open your mobile browser (Chrome, Safari, or any modern browser), visit p68.im, and log in. The entire platform including live casino, slots, cricket betting, fishing games, and basketball betting is optimised for mobile screens. The experience on Android and iOS is smooth with no compromises on game quality or features.

Bombing Fishing is an arcade-style multiplayer shooting game available on p68. Players use virtual cannons to catch fish and sea creatures on screen — each creature has a different point value and payout multiplier. You fire shots that cost a small amount of your balance, and the creatures you catch pay back at varying rates. It is one of the most popular casual game types among players in Pakistan due to its fast-paced, skill-influenced gameplay and simple controls.

Yes. p68 covers NBA, EuroLeague, and other major basketball competitions with a wide range of betting markets — match winner, point spread, over/under totals, player props, and live in-play betting. Basketball markets are available year-round given the international coverage, and live odds are updated in real time during matches. For Pakistani players interested in international basketball alongside cricket, it is a well-stocked section of the sportsbook.

p68 offers a welcome bonus on your first deposit — the specific terms, percentage, and maximum bonus amount are displayed on the promotions page at the time of your registration. Welcome bonuses are subject to wagering requirements (typically 20x to 30x the bonus amount) before any winnings derived from the bonus can be withdrawn. All bonus terms are clearly stated — p68 does not hide conditions in fine print.

A wagering requirement (also called playthrough) means you must bet a certain multiple of the bonus amount before withdrawing bonus-derived winnings. For example, a Rs. 1,000 PKR bonus with a 25x wagering requirement means you need to place Rs. 25,000 in total bets using that bonus before cashing out. Different games contribute differently — slots usually contribute 100%, while live casino tables may contribute 10–20% toward the wagering total.

Yes. p68 runs free spin promotions periodically — typically tied to new game launches, weekly reload bonuses, or special events like PSL season. Free spins are credited to specific slot titles and must be used within the stated validity period (usually 48–72 hours). Any winnings from free spins are credited as bonus funds subject to wagering requirements. Check the active promotions tab in your account for current free spin offers.

p68 operates a tiered loyalty programme where regular players accumulate points based on their wagering activity. As you move up through loyalty tiers, you unlock benefits including higher withdrawal limits, dedicated account managers, exclusive reload bonuses, and faster KYC processing. VIP players also receive priority live chat access with average response times under one minute. Full details of the loyalty programme are available in your account dashboard.

Bonuses can be cancelled for the following reasons: the validity period expired before wagering requirements were met; a withdrawal was requested before the bonus was fully wagered; a second account linked to the same player was detected; or a payment was made with a method not accepted for bonus-eligible deposits. If you believe your bonus was removed in error, contact live chat with the bonus reference and our team will review it.

p68 operates under an international gaming license issued by a recognised offshore gaming jurisdiction. This license mandates compliance with responsible gaming standards, player fund segregation, fair game certification, anti-money laundering (AML) protocols, and regular independent audits. Details of the licensing authority are available in the footer of the p68 platform. Operating under a genuine license is what separates p68 from unlicensed or illegal gambling sites.

The minimum age to register and play on p68 is strictly 21 years old. This is enforced at registration through a date-of-birth declaration, and verified during KYC through CNIC submission. Any account found to belong to a person under 21 is immediately closed and all funds are forfeited. p68 takes underage gambling prevention seriously — it is a core obligation of our international gaming license.

Self-exclusion is available directly from your p68 account under My Account > Responsible Gaming. Choose a duration from 6 months up to permanent exclusion, confirm with your password, and the exclusion activates within 24 hours. Alternatively, contact live chat or email [email protected] and our team can activate it immediately. Once active, the exclusion cannot be reversed within the chosen period — this is a deliberate safeguard, not a limitation.

Yes. p68 allows you to set daily, weekly, or monthly deposit limits directly from your account settings under the Responsible Gaming panel. Once a limit is set, it takes effect immediately. Reducing a limit happens instantly, while increasing a limit requires a 24-hour cooling-off period before the higher limit takes effect — this prevents impulsive decisions in the heat of the moment. There is no fee or obstacle to setting limits.

p68 uses 256-bit SSL/TLS encryption for all data in transit and AES-256 encryption for data at rest. Player funds are held in segregated accounts separate from operational funds. Access to production systems is restricted to authorised personnel with multi-factor authentication. The platform undergoes regular independent penetration testing. p68 will never sell your data to third parties. Full details are covered in our Privacy Policy.

If gambling is negatively affecting your finances, relationships, or mental health, please reach out to p68 support immediately at [email protected] — our team can activate a cool-off or self-exclusion within minutes. We also strongly encourage speaking to a trusted family member or professional counsellor. Gambling addiction is a recognised condition and help is available across Pakistan's major cities including Karachi, Lahore, and Islamabad. Visit our Responsible Gaming page for further guidance and resources.